37bd's Terms & Conditions — Complete Guide

37bd is an internationally licensed online gaming and betting platform. These Terms & Conditions apply to all users accessing the platform from Bangladesh or any other country. 37bd reserves the right to update these Terms & Conditions at any time. Users will be notified of any changes via their registered email or through platform notifications.

All services available on the platform — casino games, Sports Betting, Live Casino, and crash games — may be modified, suspended, or discontinued at any time at 37bd's sole discretion. While we will endeavour to notify users in advance, this is not guaranteed.

To open an account with 37bd, the following requirements must be met:

• Applicants must be at least 18 years of age.
• Each person may register only one account. Multiple accounts under the same name, address, or payment method are strictly prohibited.
• All information provided at registration — including name, date of birth, and address — must be accurate and truthful.
• Use a strong password to keep your account secure and never share it with any third party.
• Any suspicious activity on your account must be reported to the support team immediately.

Withdrawals may be restricted until the KYC (Know Your Customer) verification process is complete. 37bd may request additional verification documents at any time.

37bd supports deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer. Minimum and maximum limits for deposits and withdrawals are listed on the platform's payments page and are subject to change.

• Minimum Deposit: ৳500 (may vary depending on payment method).
• Minimum Withdrawal: ৳1,000.
• Withdrawal Processing Time: Typically 1–24 hours for KYC-verified accounts.
• Withdrawals must be made to the same method used for the deposit — transfers to third-party accounts are not permitted.
• Bank transfer withdrawals may take 1–3 business days to process.

37bd does not charge any additional fees on transactions. However, your payment provider may apply their own charges, for which 37bd takes no responsibility. If a transaction is suspected to be fraudulent, 37bd reserves the right to block or investigate it.

37bd offers a range of bonuses and promotions — welcome bonuses, reload bonuses, cashback, free spins, and loyalty points. Each bonus comes with its own terms and conditions, which you should read carefully before claiming.

• Welcome Bonus: Up to 200% on your first deposit — wagering requirements apply.
• Wagering Requirement: A specified multiple of the bonus amount must be wagered — typically between 20x and 40x.
• Bonus balance cannot be withdrawn directly — wagering requirements must be completed first.
• You cannot activate more than one bonus at a time.
• Bonuses are generally valid for 7–30 days. Any unused bonus will be automatically cancelled once the validity period expires.
• 37bd reserves the right to modify or cancel any bonus offer at any time without prior notice.

The following rules apply to all betting activity on 37bd and cover both Sports Betting and casino games.

• Once a bet is confirmed, it cannot be changed or cancelled.
• If incorrect odds are displayed due to a technical error, 37bd reserves the right to void the affected bets.
• If your internet connection drops during live betting, any bets that were already confirmed will remain valid.
• If an event is cancelled, the stake will be refunded.
• If suspicious betting activity is detected, 37bd may put payments on hold pending investigation.

Casino game outcomes are determined entirely by an RNG (Random Number Generator), which is regularly audited by independent third parties. Game results cannot be manipulated in any way.

The following activities are strictly prohibited on 37bd. Violations of these Terms & Conditions may result in permanent account closure:

• Using bots or automated software to play games or place bets.
• Attempting to exploit the bonus system for abnormal gains (Bonus Abuse).
• Using another person's account or sharing your own account with someone else.
• Using the platform for money laundering or any form of illegal financial activity.
• Attempting to hack or manipulate the platform's software.
• Creating multiple accounts to collect bonuses.
• Harassing or attempting to defraud other users.

37bd may suspend or permanently close an account without prior notice under the following circumstances:

• Violation of the Terms & Conditions.
• Providing false identity or inaccurate information.
• If fraudulent activity is detected on the account.
• Due to a court order or other legal obligation.
• Extended inactivity (over 12 months).

Users may request account closure at any time. Please withdraw all available balance before closing your account. If you need to withdraw funds after closure, contact our support team.

37bd believes gaming should be purely for entertainment. Responsible gaming is a core part of our Terms & Conditions, and 37bd provides the following tools to support it:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Set a maximum loss limit for a defined time period.
• Self-Exclusion: Temporarily self-exclude your account for a set period.
• Cooling-Off Period: Take a break for a few days.
• Reality Check: Get an alert after a set period of time.

If you notice signs of a gaming addiction, seek help right away. Our support team and Responsible Gaming You'll find more information on this page.

37bd takes the security of your personal information seriously. Details provided during registration are used solely for platform operations, KYC verification, and customer support.

• Your information is never sold to third parties.
• Information may be disclosed to authorities where required by law.
• All data is protected with SSL 256-bit encryption.
• For more details, visit our Privacy Policy read.

For any disputes or complaints, please contact 37bd's support team in the first instance. We aim to respond within 48 hours. If the matter cannot be resolved through support, it will be referred to international arbitration.

In all disputes, 37bd's system logs and records shall serve as the final and binding evidence. For disputes regarding game outcomes, RNG audit reports will be submitted as proof.

37bd may update these Terms & Conditions in whole or in part at any time. For significant changes, users will be notified at least 7 days in advance via registered email or a platform banner.

Continuing to use the platform after updated terms come into effect will be considered acceptance of the new terms. We recommend checking this page regularly.